Terms of Service

Last updated: January 2025

Service Overview

EV India ek lead generation platform hai jo EV buyers ko dealers se connect karta hai. Hum sirf platform provide karte hain — actual vehicle sale/purchase humari zimmedari nahi hai.

Dealer Terms

Dealers ko accurate information deni hogi. Fake leads ke liye complain valid nahi hogi agar dealer ne khud lead data manipulate kiya ho. Balance negative nahi ja sakta. Plan expiry ke baad leads automatic band ho jaate hain.

Buyer Terms

Buyers ko genuine enquiry karna hoga. Fake phone numbers dene par aapka IP block kiya ja sakta hai. Lead sirf apne liye fill karo, doosron ke liye nahi.

Payment Terms

Payments non-refundable hain agar leads provide ki gayi ho. Unhappy dealers complaints helpdesk@evindia.in par kar sakte hain — case by case review hoga.

Lead Quality Guarantee

Agar ek lead ka phone number invalid ya duplicate hai, free replacement lead milegi. Complaint 24 ghante ke andar karni hogi.

Platform Changes

Hum pricing, features ya policies change kar sakte hain 7 din ke advance notice ke saath. Dealers ko email par notification milegi.

Disclaimer

EV India vehicle quality, performance ya dealer behavior ke liye responsible nahi hai. Platform ek marketplace hai, service provider nahi.

Contact

Terms se related sawaal: legal@evindia.in